WHAT IS YOUR POLICY ON TIPPING?
Tipping is always at the discretion of our guests. It is not expected but always appreciated. Gift certificates do not include gratuities.
WHO IS YOUR BEST HAIRDRESSER?
Determining who the best Hairdresser depends on your hair type, your desired style and the amount you are comfortable paying. We are blessed with a wide array of very skilled and highly trained Hairdressers, all of whom have gone through the same extensive advanced training. Any of our stylists will do a very good job of cutting and styling your hair.
WHAT COLOUR LINES DO YOU USE?
We are a Davines Green Circle Salon, therefore we use all Davines hair colour. We believe Davines colour provides the options we need to obtain the best colour results and leave the hair in better condition than is possible, while being environmentally responsible and reducing our carbon footprint.
IS THERE A DIFFERENCE BETWEEN THE SHAMPOOS THAT YOU USE AND THOSE I CAN BUY AT MY SUPERMARKET OR DRUGSTORE?
There is a huge difference in the quality of a professional shampoo versus a mass-market shampoo. Our professional shampoos are formulated using environmentally safe ingredients from sustainable sources. They are more concentrated so they will last longer and their pH level is the same as human hair. Most mass market shampoos have a higher pH level which means the cuticle of your hair is opened, allowing heat and antioxidants to enter the hair shaft, and ultimately making your hair dry and brittle.
IS THERE REALLY A GINI?
Yes, indeed. Rosalind Satar, the Artistic Director of our salon is in fact, Gini. Gini is a nickname Rosalind was given by her dearly departed father. He used to call her Gini because she worked so quickly it was almost like magic - just like a genie!